Frequently Asked Questions

This page will provide you with answers to the most commonly asked questions. If your question is not answered here, feel free to contact us by e-mail or phone.

    Who is Matchoffice and where are we located?

    Matchoffice’s headquarters is in Copenhagen, Denmark, and we have over 3,500 business centers from North and South America, Africa, Europe, Asia, and Australia listed on our website.  Customers using our database to search for office space have a comprehensive list of centers and locations to choose from.

    What does Matchoffice offer?

    In 2011, Matchoffice helped over 2,000 businesses find an office which suited their needs. Our database is user-friendly and provides you with a broad selection of business centers, allowing you to find the perfect office.

    What types of offices are offered on Matchoffice’s website?

    Matchoffice specializes as an office broker for serviced offices/executive suites. Therefore, we offer only serviced office listings on our website. This includes all types of serviced offices (such as closed offices, open-space work stations, or day offices) as well as virtual offices and meeting rooms offered by serviced office providers.

    Who owns the business centers on Matchoffice’s website?

    Matchoffice lists various providers’ business centers. Therefore, Matchoffice enables you to compare business centers from a multitude of providers. Through our service, you can get offers from several providers with only one request.

    How do I receive pricing information?

    Matchoffice does not publish pricing information online, and this information can be accessed by ordering information and contacting the business center.

    Can I call MatchOffice to request information on a center?

    Yes, you can call our client contact center in order to get in touch with us by phone: +1 646.571.2395. Please be advised that even if you call to order information for a business center, we will need your complete contact details including your name, phone number, and e-mail address in order to pass on your request to the selected business center.

    I would like to have a tour of a business center. How can I arrange this?

    Once you have ordered the contact information for a center on our website, you can contact the business center to set up a tour. When ordering information, you can also use the comment field to inform the business center that you would like to book a tour. Matchoffice will pass on this request to the business center

    What will my contact details be used for?

    Your contact details will be sent to the centers which you order information for and which match your requirements.
    In return, you will also receive the contact details for these business centers. We do not pass on your information to anyone besides the business centers.  The business centers may contact you in order to make a tailor made offer that fits your needs.
    We also save your contact details in our database in order to notify you when we receive new listings of centers in your area of interest. This is a personal service to our customers, and you can opt out of this service at any time.

    I have received information on a center through Matchoffice’s website, but I did not receive a phone call or an e-mail from the center. What should I do?

    Most of our cooperating centers contact you as soon as possible to answer your questions and give you further information. However, in case you do not hear from the center, feel free to contact the center yourself. You will find all of the necessary contact details in the e-mail we sent to you.

    I have questions regarding a specific center. Who should I contact?

    Since Matchoffice is not involved in the lease process, it is best to order information on the center through our website and thereafter use the contact details supplied by Matchoffice to contact the center and ask any questions you may have. However, the Matchoffice team is more than happy to assist you with any questions you may have about using our website and finding the center that is best for you. 

    What do the terms “executive suite” and “business center” mean?

    Executive suites, serviced offices, instant offices, flexible offices, managed offices, and business centers are all terms which refer to an office space where all or part of the office operations are outsourced, offering more advantages than conventional offices.

    What is included in an executive suite?

    Typically, customers pay a monthly overhead per person. This price includes rent and taxes, as well as amenities such as furniture, heating, air-conditioning, broadband, lighting, maintenance, receptionist services, cleaning, security, insurance, and access to kitchen and toilet facilities. Please note that computers are usually not included, though some business centers may offer exceptions. The services provided vary from center to center, and our extensive database allows you to find the center and services which best suit your needs.

    What can I expect to pay for an executive suite?

    The monthly price of an executive suite is an all-inclusive price including rent, utilities, and extra services. The cost of executive suites may seem high at first glance, but because the price includes all of the expenses of running an office (not just the rent), they are an exceedingly cost-effective solution. In fact, it has proved to be so effective that serviced offices have become the fastest growing market in the property sector.

    Why should I choose a serviced office over a conventional office?

    Executive suites offer more flexibility, and the fixed monthly overheads eliminate any uncertainty regarding extra monthly costs or unforeseen expenses. Serviced office options allow you to avoid long-term leases and have the ability to move in and out with short notice. Expanding or reducing the size of your office space is a fast and easy transition. These flexible options provide clients with considerable savings in the long run. In fact, compared to conventional office space, clients can save between 15-35 % on total office expenses.

    What are the lease terms?

    Lease terms vary between each serviced office, and they can always be tailored to suit your needs. In general, the minimum rental period is three months, and the price may be affected if you want the option of terminating the lease early.

    Who uses serviced offices?

    The popularity of serviced offices continues to grow rapidly due to the countless benefits of renting one. They are ideal for both start-up companies and large-scale international companies alike, regardless of sector or industry.

    What are the benefits for start-up companies?

    The first few months are critical for a new business. A serviced office allows you to avoid the typical practicalities of moving into a new office. Your business will function as an established business from day one, due to the countless amenities and services offered. Renting a serviced office eliminates unforeseen expenses and administrative tasks that are not directly related to running your business. Lastly, as your business grows, you can easily move to a larger space in the same building quickly and efficiently.

    What are the benefits for established companies?

    More and more established companies are choosing serviced offices due to their convenience, attractive prices, and services. Established companies often use serviced offices for short-term projects, for local office space in a foreign country, or for bridging the gap between two lease periods. Serviced offices give companies the opportunity to outsource office operations, allowing a company to focus on its core competences.

Find your office in just 3 steps:

Search by city or state

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How to register your business center with MatchOffice:

Register your center on our website

Become a registered center with MatchOffice

List your centers on our website

Receive potential customers through our website

 

 

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About MatchOffice

MatchOffice is one of the largest serviced office brokers worldwide. With locations in 6 continents and over 80 countries, our database offers countless opportunities for finding a new office either locally or globally.

Read more about MatchOffice

Our customers say

I found the MatchOffice website easy to navigate and got the information I needed quiet quickly. We received several serviced office options by email, and found the right office space for our company within days.

Thomas Ruhoff, CEO DN-Property

 

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